Samaritans
Confidential emotional support, day or night, for anyone who needs someone to listen.
116 123Visit SamaritansWellbeing and safeguarding
The right help matters
These services offer specialist support. Availability and eligibility can change, so check each service directly.
Immediate danger or a serious risk of harm
Call 999. Do not wait for an email reply or use this website as a crisis service.
I need urgent help
Start here if you or someone else needs help now.
Shout
Free, confidential 24/7 text support for anyone in the UK who is struggling to cope.
Text SHOUT to 85258. In immediate danger, call 999.
85258Visit ShoutNHS 111
Urgent medical or mental-health help when it is not a 999 emergency.
111Visit NHS 111I’m a young person
Private information, tools and support made for young people.
Childline
Free, private support and advice for children and young people under 19.
0800 1111Visit ChildlineKooth
Free, safe and anonymous online wellbeing support for young people in participating UK areas. Age eligibility varies by area.
No referral is needed where Kooth is commissioned. Kooth is not a crisis service.
Visit Koothstem4
Mental-health information and clinically informed apps for young people, including Calm Harm and Clear Fear.
These tools do not replace professional or emergency help.
Visit stem4Talk to FRANK
Honest information and confidential advice about drugs, alcohol and their effects.
Visit Talk to FRANKLifeSIGNS
Clear, non-judgemental information about self-injury for people who self-injure and those supporting them.
LifeSIGNS provides information and is not a crisis service.
Visit LifeSIGNSI’m a parent or carer
Advice for understanding concerns and supporting a child or young person.
YoungMinds Parents Helpline
Advice for parents and carers worried about a child or young person’s mental health.
0808 802 5544Visit YoungMinds Parents HelplineNSPCC Helpline
Advice and support for adults who are worried about a child’s safety or wellbeing.
0808 800 5000Visit NSPCC HelplineCALM C.A.R.E. Kit
A short, practical suicide-prevention resource for adults supporting a young person.
This is a learning resource, not a crisis service.
Visit CALM C.A.R.E. KitI work in a school
Trusted resources for safeguarding and whole-school mental health.
Anna Freud
Evidence-informed mental-health resources for schools, families and professionals supporting children and young people.
Visit Anna FreudCEOP Safety Centre
Advice about online safety and a route to report online sexual abuse or grooming involving a child.
Visit CEOP Safety CentreFind local support
Search for services available in your area.
Hub of Hope
Search for local, national, peer and specialist mental-health support across the UK.
Visit Hub of HopeService details, opening hours and eligibility can change. Check each service directly before relying on it. Information reviewed 7 September 2026.